Shipping Policy

We strive to provide fast and reliable shipping. Our shipping policy ensures that your hydroponic gardening systems and accessories are delivered to you in a timely manner and in perfect condition.

Shipping Times:

Most orders are processed and shipped within 1 business day. We understand that you are eager to receive your products, so we work diligently to get them to you as quickly as possible. Please note that during peak seasons or holidays, there may be slight delays in shipping due to high order volumes. Rest assured, we will do our best to keep you informed about any potential delays.

Shipping Methods:

We partner with reputable carriers such as UPS, USPS, FedEx, and DHL to ensure that your packages are handled with care and delivered to your doorstep. 

Free Shipping:

We are pleased to offer free shipping on orders over $75 to all our customers in the continental United States. 

International Shipping:

For our international customers, we also offer shipping options to deliver our products worldwide. If you are located outside the United States, please contact us at Support@TheHydroTower.com for a shipping quote. We will work with you to find the best shipping solution and provide you with a competitive rate.

Order Cancellations:

Once an order has been shipped, we are unable to process cancellations. However, if you change your mind or no longer need the items, you can still return them within 30 days of receiving them. Please refer to our Refund Policy for more information on how to initiate a return.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at Support@TheHydroTower.com.